You MUST reschedule at least 24 hours in advance. If you need to cancel, you must cancel within 24 hours prior to the start of your appointment. If you do not cancel in compliance of my cancellation policy, the deposit will NOT be refunded. No-shows will NOT be eligible to receive a refund of the deposit and will be added to a block list prohibiting any future booking. All booked appointments have a 15 minute grace period.